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Service & Repair

When tech breaks, we fix or replace it. Fast.

Accidents Happen. Customer Satisfaction Shouldn't Take a Hit.

Around 60% of connected consumers will be frustrated by their tech this year. When they need help solving their challenges, Assurant has them covered. Our team of 2,200+ experts work with automated, AI-driven repair and replacement systems to fix or replace damaged tech as quickly as same day.
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world

Our Comprehensive Suite of Service & Repair Solutions

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Dynamic Claims Fulfillment

that uses your preset guidelines to provide the fastest resolution.
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Come-to-You Technicians

who meet customers at home, work, or anywhere else.
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Device Care Centers

that repair, replace, and ship more than 21M devices each year.
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Global Repair Stores

that specialize in same-day, walk-in repairs for instant resolution.

Industries We Partner With

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Retailers

Premium coverage and support for every store type, from electronics and appliances to jewelry and furniture
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Mobile

The products, technology, analytics, and expert support you need to boost mobile revenue
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Cable

Helping cable companies increase existing revenue streams and build new mobile programs
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OEM

Point of sale solutions that increase customer satisfaction and convert purchase intent

Latest Insights from Assurant

Article

5 Essential Trends Shaping the Future of Device Protection and Lifecycle Management Programs

From AI breakthroughs to sustainability initiatives, CES showcased trends that will reshape consumer engagement, device protection, and lifecycle management.

Read This
eBook
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eCommerce Protection Plan Growth and Optimization

See how Assurant helped increase protection plan attach rate by 60% for one of the largest retailers in the U.S.

Read this Case
eBook
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5 Types of Connected Consumers & How They Buy

This Report Walks Through How To:Recognize specific customer typesOffer the right product to the right customerTailor your marketing effectivelyUse value-added services to close the sale

Download eBook
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Ready to talk to an expert?