Mobile and the Connected World
Q4 and 2023 Mobile Trade-In and Upgrade Industry Trends Report
Annual Mobile Trade-in and Upgrade Industry Trends report, saw a record-breaking amount of money returned to customers from mobile trade-in programs.
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Mobile and the Connected World
Why It's Harder than You Think to Meet the Growing Demand for Mobility Solutions
The growing demand for mobility solutions has created a gap in the way mid-market and enterprise companies manage their employee-issued technology.
eBook
Mobile and the Connected World
Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report
The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.
Article
Mobile and the Connected World
Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring
Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering discusses AI automation and improved decision-making at Assurant's device care centers.
Article
Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
eBook
Test Category
The Power of Automatos
Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.